FREQUENTLY ASKED QUESTIONS
The Answers You Need
The Frequently Asked Questions (FAQ) page serves as a valuable resource for customers seeking answers to a wide range of inquiries related to various aspects of the company. It covers topics such as product information, PCB design, payment methods, site usage, and other relevant areas. Customers can rely on this page to find detailed explanations and solutions to common queries, ensuring a smooth and informed experience. By addressing these frequently asked questions, Lentark aims to provide comprehensive support and guidance, promoting customer satisfaction and convenience.
WHAT ARE THE PAYMENT OPTIONS?
You can place your orders on our website using either the Wire Transfer/EFT method or via bank/credit card. Our website accepts USD currency for payments. You can also make payments with different currencies. By selecting the Wire Transfer/EFT method on the payment page, you can access my bank accounts in different currencies. If your desired currency is not listed, please feel free to contact us.
WHAT IS YOUR RETURN POLICY?
For detailed information on all of our store policies, including our Personal Data Policy, Membership & Terms of Use, Privacy and Security Policy, Cancellation and Refund Policy, and Distance Sales Agreement, please visit our Store Policies page. You can find a comprehensive overview of each policy and understand how we protect your personal data, govern your rights and obligations, ensure privacy and security, handle cancellations and refunds, and establish terms for remote sales transactions. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team. Link: Store Policies.
HOW CAN WE ACCESS THE TECHNICAL DOCUMENTS?
The majority of our products are accompanied by technical documentation, which serves as a valuable resource for our customers. By accessing the product page on our website or on www.lentark.com, you will easily locate the download link for the corresponding document. These technical documents provide comprehensive information and instructions to ensure a seamless experience with our products. We take pride in offering easily accessible resources that enhance the usability and understanding of our offerings, thereby enabling our customers to make the most of their purchases.